Email Issue

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rv4life
Devote FCP Camper
Devote FCP Camper
Posts: 116
Joined: Sat Jul 19, 2008 10:17 am
Years at Fish Creek: 19
Camping Equipment: rv

Email Issue

Postby rv4life » Fri Jul 19, 2013 6:02 pm

I am hoping there is a tech person out there that could help me.


I have set up an email account on the MAC program Mail. The email address originates from Go Daddy. The email program is up and running, able to send and receive emails. When running the account through a spam checker called mail-tester.com, the following message is received:

[SPF] benevolenceinn.com does not allow your server 173.201.192.105 to use shane@benevolenceinn.com
Sender Policy Framework (SPF) is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sender IP addresses.
What we retained as your current SPF record is:

"v=spf1 a mx include:secureserver.net ~all"
More information about this error:
benevolenceinn.com: Junk encountered in mechanism 'ptr:68.178.252.102'

In addition, [Sender ID] benevolenceinn.com does not allow your server 173.201.192.231 to use shane@benevolenceinn.com, is also stated. This is the same message but for "Sender ID" as well.

I spoke to Go Daddy and they stated that it could be an issue with MAC mail. When I spoke to Apple, they suggested that the issue lies with my home IP address and not Go Daddy or Apple. The IP address of Go Daddy is listed above but the tec online said that my home ip would be the real issue. I think this may be a Time Warner issue and not Go Daddy.

Any tips on how to solve this?

Thank you! :D Can't Wait to camp next Wednesday!

Shane

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